Terms & Conditions
1. Introduction
These Terms and Conditions govern your use of our products and services. By placing an order with us, you agree to these terms in full.
2. Products
We supply cake decorating tools, materials, and accessories including but not limited to:
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Edible decorations
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Food colouring
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Cake toppers
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Moulds, cutters & tools
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Packaging and display items
All products are subject to availability. Product colours and styles may vary slightly due to manufacturing or screen display.
3. Pricing
All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time without notice.
4. Orders and Payment
Orders can be placed online, over the phone, or in-store. Payment is required in full at the time of purchase. We accept major credit/debit cards, PayPal, bank transfers and cash in store.
5. Delivery & Collection
Delivery times are estimates and may vary due to external factors. We are not liable for delays caused by couriers.
Click-and-collect is available for local customers – we will notify you when your order is ready.
6. Returns & Refunds
We accept returns within 14 days of purchase for non-edible, unopened, unused items in their original condition.
Due to health and hygiene regulations, edible items are non-refundable.
To request a return, please contact us with your order number and reason for return.
Refunds will be processed within 5–7 business days upon receipt of the returned item.
7. Liability
Our liability for any product purchased is strictly limited to the purchase price of that product. We are not responsible for indirect losses resulting from the misuse of our products.
8. Privacy
Your data is collected and used in accordance with our Privacy Policy. We do not share your information with third parties without consent.
10. Amendments
We may revise these terms from time to time. Updated terms will be posted on our website.
Contact Details
Amotel creations
Phone: 07868433006
Email: sales@amotelcreations.com
Website: www.amotelcreations.com